Technical Writer

The Mall at Wellington Green

The Mall at Wellington Green

Marketing & Communications, IT

Posted on May 22, 2026

Job Title: Technical Writer

Location: Syracuse, NY (Onsite or remote)

Job Type: Temporary (~ 1 year)

Operating Hours: MON – FRI; 8am – 5pm est

Position Summary

We are seeking a detail-oriented and highly organized Technical Writer / Documentation Specialist to support the development and standardization of company policies, procedures, and operational documentation across multiple departments. This position is being hired as an approximately one-year temporary assignment, with the potential for long-term or permanent employment based on business needs and performance.

The primary responsibility of this position will be creating, organizing, and maintaining policies and procedures across multiple departments. The role will work closely with department leaders and subject matter experts, with an initial emphasis on Lease Administration, Finance and Accounting functions.

Essential Responsibilities

  • Partner with department leaders and subject matter experts to gather, organize, and document operational processes, workflows, policies, and procedures
  • Create clear, concise, and user-friendly documentation for internal use across multiple departments
  • Review and standardize existing documentation for consistency, accuracy, and compliance readiness
  • Develop process maps, procedural guides, SOPs, and policy documentation
  • Assist with organizing and maintaining documentation repositories and version control
  • Identify documentation gaps and recommend process improvements where appropriate
  • Manage multiple documentation projects and deadlines simultaneously

Qualifications

  • 3-6 years of experience in technical writing, process documentation, policy writing, business operations, compliance documentation, or a related field
  • Strong written communication and organizational skills
  • Ability to translate complex or informal processes into structured, easy-to-follow documentation
  • Experience collaborating with cross-functional teams and gathering information from stakeholders
  • High attention to detail and ability to work independently
  • Proficiency with Microsoft Office Suite and documentation management tools
  • Experience supporting compliance initiatives, audit preparation, or regulated environments is a plus
  • Experience in accounting, lease administration, real estate, or corporate operations environments is preferred but not required

Preferred Skills

  • Experience with process mapping or workflow visualization tools
  • Ability to manage evolving priorities in a fast-paced environment
  • Experience with Sharepoint

Position Details

  • Temporary assignment anticipated to last approximately 12 months
  • Potential opportunity for long-term or permanent employment based on business needs and performance
  • Full-time position

EEO Statement:

Disclaimer: This job description is not all inclusive. Other duties and responsibilities may be required

EEO Statement: Spinoso Real Estate Group is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and inclusion and believe that a diverse workforce enhances our ability to provide innovative solutions to our customers. We comply with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations for qualified individuals with disabilities throughout the recruitment process. If you require accommodations for any part of the application and hiring process, please notify the Human Resources Department at abinaxas@spinosoreg.com. Reasonable accommodations will be determined on a case-by-case basis. It is the responsibility of the applicant to inform Spinoso Real Estate Group of any necessary accommodations needed during the recruitment process. Spinoso Real Estate Group will work with the applicant to assess the specific requirements and provide reasonable accommodations accordingly. Spinoso Real Estate Group is committed to ensuring that our workplace is accessible to individuals with disabilities. If you need assistance or an accommodation to perform the essential functions of the job, please let us know.