We are seeking a Sales Coordinator for our In Room Dining department who will be responsible for taking food and beverage orders over the phone, making menu suggestions, and ensuring a smooth communication flow with Room Service Servers and Managers. This role involves handling different forms of payment, such as room charges, credit cards, and cash, to provide guests with a seamless experience. The Sales Coordinator's interactions with guests directly impact the satisfaction levels of our Room Service service.

Qualifications:

• Minimum of one year of prior experience in the Food & Beverage industry
• Excellent communication skills, particularly in sales techniques and recommendations
• Strong organizational skills with great attention to detail
• Basic proficiency in Microsoft Excel and Word
• Good networking abilities and knowledge of hotel operations due to extensive interactions across all hotel departments
  
  
  

Responsibilities:

• Receive and process food and beverage orders via phone, offering menu suggestions and taking special requests
• Coordinate effectively with Room Service Servers and Managers to ensure timely delivery of orders
• Handle various forms of payment, including room charges, credit cards, and cash, ensuring accuracy in transactions
• Engage with guests in a friendly and attentive manner to enhance their overall Room Service experience
• Utilize networking skills and hotel knowledge to collaborate efficiently with all hotel departments