Job Summary:

The Technician II - Audio Engineer is responsible for the setup, operation, and dismantle of audio/visual equipment to ensure the successful execution of work orders and delivery of high-quality event technology services. This role entails providing exceptional customer service, training and mentoring other technicians, coordinating with supervisors on production plans, and troubleshooting technical issues proactively.

Responsibilities:

• Delivering excellent customer service
• Training and developing other technicians
• Coordinating with supervisors to clarify production plans for meetings and events
• Reviewing work orders and gathering necessary resources for events
• Proactively identifying and addressing challenges
• Setting up, operating, and dismantling audio/visual equipment
• Maximizing operational efficiencies through interdepartmental collaboration
• Mentoring team members to maintain standards
• Continuous improvement of skills and knowledge
• Organizing and maintaining storerooms
• Tracking equipment issues and coordinating repairs
• Performing repairs and preventative maintenance on equipment
• Responding to client requests promptly
• Identifying opportunities for increased productivity and efficiency
• Staying updated on industry trends and advancements
• Providing insights to management on future investments and projects
  
  
  

Qualifications:

• 2+ years of experience in audio, lighting, video, data/telecom, and rigging for live events
• Advanced understanding of audio/visual production
• Previous hospitality experience preferred
• Ability to work flexible hours
• Strong teamwork and communication skills
• Problem-solving abilities in a dynamic environment
• Adherence to safety protocols and procedures
• Willingness to learn and adapt to new technologies
• Certification or training in audio/visual systems is a plus.