· Greets patients promptly and courteously, completes check‑in, and registers patients arriving for scheduled or walk‑in imaging services.

· Verifies required documentation, including prescriptions, authorizations or referrals, insurance cards, photo identification, and outside images needed for exam comparison.

· Confirms patient exam preparation requirements and communicates with patients and referring provider offices to resolve missing or incomplete documentation.

· Scans, uploads, and maintains required patient forms, signatures, and documents in the electronic system for accurate recordkeeping.

· Updates demographic, insurance, and clinical information for returning patients to ensure accuracy and compliance.

· Collects time‑of‑service payments (co‑pays, deductibles, and private pay), issues receipts, and accurately records transactions in the system.

· Performs deposit reconciliation functions in accordance with department policies and internal controls.

· Assists with training, mentoring, and guiding new PSR team members; supports leadership by identifying workflow issues and assisting with complex registration or patient situations.

· For PSR Supervisor roles, provides day‑to‑day operational support, feedback on staff performance or challenges, and assists management as requested.

· Performs additional duties as needed, including answering phones, escorting patients, scheduling or rescheduling exams, and working flexibly across multiple locations for Float PSR roles.