Position: Event Operations Contractor (1099)

Division: Stratoscope

Reports To: Director or Manager, Client Experience

Classification: Independent Contractor (1099)

Location: Nationwide, with frequent domestic and international travel

About Stratoscope

At Stratoscope, we create peace of mind for our clients through operational excellence, professionalism, and precision. We are a global leader in event operations, crowd management, and public safety, supporting major events worldwide — from Fortune 100 conferences and tech summits to global sporting and entertainment events.

Our mission is to deliver secure, seamless, and positive event experiences by blending strategic planning, elite personnel, and innovative solutions. Stratoscope contractors are the face of this mission, embodying our commitment to trust, professionalism, and the pursuit of greatness.

Position Overview

Stratoscope is seeking experienced, adaptable, and mission-driven professionals to join our nationwide Event Operations Contractor Network. Contractors will be deployed to support event operations, client coordination, and crowd management across large-scale, high-profile engagements.

Depending on experience and event requirements, contractors may serve in specialized field roles such as:

■ Lead of Zone Leads

■ Zone Lead

■ Courtesy Team

■ VIP Team

■ Quality Control (QC)

■ Event Disruption Response Team (EDRT)

■ Command Center Dispatch Operator

■ Entrance Supervisor

■ Operations Center Coordinator

■ Overnight Zone Lead

■ Public Safety Liaison

Core Responsibilities

Operational Leadership

■ Serve as a primary point of contact between event operations centers, clients, and assigned zone leads.

■ Oversee multiple operational zones ensuring consistency, communication, and accountability.

■ Maintain situational awareness across assigned zones and provide real-time updates to leadership or clients.

■ Proactively identify risks, crowd flow issues, or staffing gaps and escalate appropriately.

■ Lead on-site security or guest service teams, ensuring positive guest experience and compliance with all protocols.

■ Execute event-specific Concepts of Operations (CONOP) and coordinate with public safety partners, venue personnel, and guard companies.

■ Maintain accurate documentation of incidents, client feedback, and notable operational developments.

Client & Team Coordination

■ Act as a liaison between Stratoscope leadership and client / production agency representatives.

■ Foster collaboration with venue management, staffing agencies, and security supervisors.

■ Support guard supervisors and ensure post orders are understood, communicated, and followed.

■ Train and mentor frontline personnel in guest engagement, communication, and access control standards.

Specialized Assignments (based on experience and qualifications)

■ VIP Team: Manage and assist with executive or VIP movements with discretion and professionalism.

■ Quality Control: Educate, monitor, and audit guard staff performance and adherence to post orders.

■ Event Disruption Response Team: Monitor designated risk areas, proactively identify potential disruptions or protests, flag through proper channels, and deescalate based on appropriate response CONOP.

■ Public Safety Liaison: Bridge communication between law enforcement, EMS, and the client to ensure coordinated responses.

■ Command Center Dispatch Operator / Ops Center Coordinator: Manage communications, dispatches, and incident tracking between all stakeholders. Support overall team needs (printing post orders, procuring team snacks, uniform distribution, etc.)

■ Entrance Supervisor: Monitor entry points, anticipate crowd flow challenges, and maintain guest safety and satisfaction.

Qualifications & Experience

Required Experience:

■ Minimum 3 years of experience in one or more of the following:

○ Event or venue security operations

○ Law enforcement, military, or public safety service

○ Event management, staffing leadership, or guest experience roles

■ Excellent verbal communication and radio etiquette.

■ Proven ability to lead diverse teams in dynamic environments.

■ Strong situational awareness and judgment under pressure.

■ Punctuality, professionalism, and a polished personal presentation.

■ Ability to work extended assignments (Real ID / valid passport and credit card).

Core Attributes

■ Mission-Focused: Understands and executes the client’s goals with purpose.

■ Adaptable: Adjusts quickly to dynamic conditions and operational changes.

■ Humble and Collaborative: Leads through respect and teamwork.

■ Professional: Upholds high standards of communication, appearance, and accountability.

■ Problem Solver: Acts decisively and communicates effectively under pressure.

■ Client-Oriented: Balances safety and hospitality in every interaction.

Opportunities & Benefits

■ Deploy to premier global events across the sports, entertainment, and corporate sectors.

■ Engage with elite operational teams and leaders in public safety and event management.

■ Travel across the U.S. and internationally (approved expenses reimbursed during assignment).

■ Access training, leadership pathways, and repeat deployment opportunities.