The Assistant General Manager (AGM) will be responsible for assisting in the day-to-day activities related to building operations, tenant relations, and financial management. This is an excellent opportunity to join a dynamic team and contribute to the success of one of the most sought-after commercial properties in the city.

Responsibilities include:

• Building Operations Support:
• Assist in the implementation and maintenance of effective building operations strategies and procedures.
• Conduct regular inspections of building systems, equipment, and common areas to ensure proper functioning and maintenance.
• Coordinate with maintenance staff and external vendors to address repairs, maintenance requests, and service needs.
• Assist in the management of building security, including access control systems and emergency preparedness protocols.
• Tenant Relations:
• Provide exceptional customer service to tenants, responding promptly to inquiries and addressing concerns.
• Assist in the coordination of tenant move-ins, move-outs, and space modifications, ensuring a smooth transition and minimal disruption.
• Collaborate with leasing and marketing teams to support tenant retention efforts and assist in resolving lease-related matters.
• Assist in the organization and execution of tenant events and communications to foster a sense of community and promote tenant satisfaction.
• Financial Management:
• Assist in the preparation and monitoring of annual property budgets, ensuring accuracy and adherence to financial goals.
• Support the collection of rent payments and tenant billings, following up on delinquencies and resolving discrepancies.
• Assist in the review and approval of vendor invoices and track expenses to maintain accurate financial records.
• Contribute to the preparation of financial reports, including monthly and quarterly financial statements.
• Compliance and Sustainability:
• Assist in ensuring compliance with local regulations, building codes, and industry standards.
• Support sustainability initiatives and assist in monitoring energy efficiency, waste management, and environmental programs.
• Maintain accurate records and documentation related to building certifications, inspections, and permits.

• 4+ years of real estate operations and/or property management experience within Class-A office environment
• Bachelor's degree
• Effective, clear, and affirmative verbal and written communication skills
• Understanding of building mechanical, electrical and plumbing systems
• Understanding of property management issues
• Ability to understand and assist in the preparation of budgets and monthly reporting requirements
• Ability to perform written assignments, including preparation of reports, proofreading and editing
• Skilled in organization, multi-tasking and time management

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

Formed in 1972, Related is the most prominent privately-owned real estate firm in the United States. Headquartered in New York City, the company has offices and major developments across the world. Related owns and manages a premier portfolio of assets valued at over $60 billion, including the 28-acre Hudson Yards neighborhood on Manhattan’s West Side.

Related believes in investing in its talent and cultivates a positive, team-oriented environment where every voice is valued. Employees are encouraged to boldly take on new challenges, transcend the status quo, and demonstrate strong entrepreneurial spirit. In its relentless commitment to excellence, Related works to foster an innovative approach in its team members so that they can positively impact the communities in which they conduct business. Learn more about Related at www.related.com.

Related Ross is a leading South Florida-based mixed-use real estate and lifestyle company defined by innovation and the most prominent privately-owned real estate firm in the United States. Related Ross focuses on the development and management of successful mixed-use projects with thoughtful urban innovation, rich consumer experiences, and wellness, arts & culture and shared experiences at its core. Learn more about Related Ross at www.RelatedRoss.com.

We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.

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