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What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for providing IT assistance, operational and administrative support within the IT Client Support Services department. Assists clients with media materials, responds to inquiries, generates reports, and inputs spreadsheet data entry. Processes new media acquisitions including equipment inventory. Responds to classroom AV support requests, and AV and computer installations. Provides event support for both on-campus and off-campus events. May include operating CCTV system, campus InfoChannel, and campus digital signage. Performs routine equipment maintenance.

What a day of a Client Technology Assistant I looks like:

• Assists personnel with operating office equipment such as personal computers, printers, copying machines, and software programs.

• Provides instruction on multimedia equipment and systems. Trains users in the operation of new or modified systems and programs. Assists students and faculty with research and location of media materials.

• Operates closed circuit television system. Assists with video, audio productions and teleconferences, as required.

• Responsible for providing operational and clerical support to include managing telephone calls, making photocopies, scanning, and processing purchase order requisitions. Maintains, organizes, and distributes files and manuals.

• Assists students and college personnel in proper procedures and practices related to multimedia equipment and services. Provides interim status reports on customer requests, as applicable. Provides general customer service activities and responds to complex inquiries.

• Gathers routine information from or makes requests of other administrative, maintenance or clerical employees and outside vendors, customers, or the public.

• Plans, administers, conducts inventory, and replaces or purchases office supplies, equipment and materials as needed.

• Performs regularly scheduled maintenance on equipment and machinery.

• Receives and distributes incoming correspondence and deliveries. Prepares and processes outgoing mail.

• Maintains and controls records to include databases, logs, cost records, and general records. Does not include bookkeeping. Generates reports and inputs spreadsheet data entry.

• Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

• High school diploma or GED

• One year of related experience

Knowledge of:

• Microsoft Office Professional or similar application

Skilled in:

• Delivering a high level of customer service

• Attention to detail while maintaining effective time and task management

Ability to:

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service

• Set-up and operate multimedia equipment

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required

Preferred, but not a must:

Education and Experience:

• Ability to troubleshoot general software and hardware

• Knowledge of PA systems, A/V and multimedia systems, and computer technology

Work Environment and Physical Demand:

• Lift, carry, push, pull, install, or remove objects weighing 20 to 49 pounds

• Reach and grasp objects

• Stoop, bend, kneel, crouch, or crawl

• Use of video display terminal

• Use of manual dexterity and fine motor skills

• Communicate information orally and in writing

• Receive and understand information through oral and written communication

• Proofread and check documents for accuracy

Wait, there is more!

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.

• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

• Professional Development: Leadership programs, professional learning workshops, and more.

• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here's your application preparation!

Please review the following information to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.

• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.

• An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

• The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

Application Deadline

This position will close on March 4, 2026 at 11:59pm