SUMMARY

In support of the university’s mission and objectives, the Mailroom Clerk assists with the receiving, delivering, and shipping of all departmental and residential mail and packages. The mailroom clerk ensures the efficient operation of the campus mail department.

Mail Delivery and Transportation

• Drives a vehicle for the retrieval and distribution of campus packages and mail

Mail and Package Handling

• Collects and sorts all incoming campus and U.S. mail.

• Operates postage meter machine and parcels receiving and shipping software.

• Process outgoing mail and packages.

Operations and Maintenance

• Maintains current knowledge of postal services.

• Assists students, faculty, and staff with mailroom services (email, phone, and walk-ins).

• Assists manager with periodic inventory of supplies.

• Assists manager with periodic vehicles maintenance needs.

• Assists copy center with delivery of jobs and supplies as needed.

General Office Support

• Attends training as required.

• Performs general front desks duties and other initiatives as directed.

SUPERVISORY RESPONSIBILITY

• Student Employees

EDUCATION:

• High school diploma, required.

EXPERIENCE:

• Entry Level with experience in receiving and shipping, mailing system/equipment, postal regulations and coordinating with shipping couriers and drivers a plus.

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.

• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.

• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.

• Adaptable/Flexibility – Ability to change or adjust to change.

• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.

• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.

• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.

• Self-development – Grow one’s self-awareness, abilities, skills, and/or talent.

• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.

• Technology – Strong aptitude to learn new technologies as department processes evolve.

ADDITIONAL REQUIREMENTS:

• Ability to work non-routine hours during certain times of the year.

• Ability to traverse campus and stairs.

• Ability to lift/move objects up to 50 pounds.

• Ability to work outdoors in various weather conditions, including heat, cold, rain, or wind.