SUMMARY

In support of the university’s mission and objectives, the Clery Compliance Coordinator oversees compliance with the Clery Act through timely reporting of campus crime and fire safety data, policy development, and training coordination for Campus Security Authorities. This role also assists with key distribution, access control, card-related financial systems, and select surveillance system functions to ensure effective operations and regulatory compliance.

Clery Act Compliance

• Coordinates PBA’s Clery Act compliance programs by initiating, developing, and maintaining all Clery Act compliance components, policies, and procedures.
• Assists in preparing data and publishing PBA’s Annual Security and Fire Safety Reports.
• Develops, facilitates, and coordinates training for Campus Security Authorities to ensure awareness of Clery act responsibilities and reporting requirements.

Emergency Response Notification

Timely Warning & Emergency Notification

• Assists in developing and managing a Timely Warning and Emergency Notification program.
• Evaluates incidents to determine if a Timely Warning or Emergency Notification is warranted and provides guidance on appropriate next steps.
• Responds to reports and offers input on the content of warnings or notifications.

System Testing and Compliance

• Collaborates with the Public Safety Department and Emergency Management Team to ensure testing of the emergency notification system.
• Ensures emergency notification tests meet the Higher Education Opportunity Act’s (HEOA) test definition.

Evacuation and Preparedness

• Collaborates with the Office of Residence Life on evacuation policy and procedures.
• Assists with evacuation drills as needed.

Cross-Departmental Collaboration and Protocol Department

• Partners with PBA departments including but not limited to Student Development, Department of Public Safety, Counseling and Wellness, Risk Management, Human Resources, Title IX to establish response protocols, procedures, and training.

Department of Public Safety Support

Customer Service and Access Management

• Provides frontline and administrative support to the Department of Public Safety.
• Responds to Card Services customer requests received in person, by phone, voicemail, email, and Teams.
• Processes key distributions and access badges to visitors and contractors.
• Processes new and replacement access cards for students, employees, and on-campus contractors.

Reporting & Transactions

• Generates weekly camera log reports defining recording status.
• Processes financial transactions related to meal plans, including purchases and payments for replacement IDs.

EDUCATION:

• Post high school training required; Bachelor's degree preferred, or equivalent experience

EXPERIENCE:

• 3+ years’ experience of the Clery Act, including all changes to the Act or other laws or regulations affecting Clery Act provisions, preferred.
• Experience with access control systems, card services software, and basic financial transaction processing required.
• Experience training Campus Security Authorities (CSAs), preferred.
• Experience in Microsoft Office Suite, including Word, Excel, and Powerpoint, required.
• Experience in Canva software preferred.

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position
• Conflict Management – Functions professionally and wisely during difficult conversations, while under stress, and while managing challenging situations.
• Continuous Improvement – Implement or brainstorm ways to optimize a process.
• Creativity – Ability to think creatively and design creative solutions to problems.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
• Self-development – Grow one’s self-awareness, abilities, skills, and/or talent.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
• Technology – Strong aptitude to learn new technologies as department processes evolve.

ADDITIONAL REQUIREMENTS:

• Ability to work non-routine hours during certain times of the year
• Ability to sit for prolonged periods of time
• Ability to traverse campus and stairs
• Ability to lift/move objects up to 25 pounds