SUMMARY

Writing & Editorial Support

• Drafts news stories, blog posts, press releases, and other content for internal and external audiences.
• Assists in developing written materials for university leaders, including remarks, correspondence, and talking points.
• Edits and proofreads copy for consistency, clarity, and alignment with university messaging.
• Supports the development of institutional publications and marketing materials.

Project & Administrative Support

• Maintains editorial calendars and supports content planning in coordination within the Public Relations team.
• Assists in preparing materials for media distribution and supports coordination of media requests.
• Organizes content and logistics for interviews, media events, and communication campaigns.
• Assists with onsite media management for on-campus events, interviews, and other campus visits.
• Monitors media coverage and assists with tracking related metrics and trends.
• Assists in coordinating tasks for student writers, including proofreading submissions and tracking progress.
• Participates in cross-functional meetings, takes notes, creates action items, and collaborates with key stakeholders.

Digital & Social Media Support

• Supports scheduling and drafting of executive social media posts and institutional announcements.
• Manages the scheduling and upload of articles to the University’s news webpage.
• Monitors engagement and performance on select platforms to inform content planning and providing feedback to leadership to increase overall effectiveness.
• Assists in updating the university’s news webpage and ensuring content remains current and accurate.
• Other duties as assigned.

EDUCATION:

EXPERIENCE:

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)

• Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
• Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility – Ability to change or adjust to change.
• Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
• Continuous Improvement – Implement or brainstorm ways to optimize a process.
• Creativity – Ability to think creatively and design creative solutions to problems.
• Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.

ADDITIONAL REQUIREMENTS:

• Ability to work non-routine hours during certain times of the year.
• Ability to sit for prolonged periods of time.
• Ability to traverse campus and stairs.