Position: Catering Services Office Manager

Location: Kravis Events (West Palm Beach, FL)

Job Responsibilities:

· Prepare Banquet Event Orders, Floorplan Diagrams, Seating Charts, and Other Applicable Sales and Catering Operations Documents as Directed from the Sales Team

· Update Banquet Event Orders, Floorplan Diagrams, Seating Charts, and Other Applicable Sales and Operations Documents Directed by Clients via Detailing Communication Through Email, Event Programs, Phone Calls, or Site Visits

· Support Catering Sales and Operations Teams by Communicating with Clients as Needed

· Support Clients by Communication Interdepartmentally with Catering Sales, Catering Operations, Culinary, Intermission Bars, and General Manager

· Answer Phone Line to Assist Callers with Lead Inquiries, General Property Information, Billing Inquiries, and Any Other Reasons for Calling

· Organize and Process Catering Event Billing Including but Not Limited to: Deposits, Final Invoices, and All Necessary Follow-up Requirements

· Manage Daily Operations of the Office Including: Event Billing, Vendor Invoice Management, Employee On-boarding, Payroll Submission, and Other Tasks Assigned

· Review and Upload Vendor Invoices Through R365

· Daily Sales Summary Balancing Through R365 to Include All Appropriate Document Uploading and Verifying

· Perform Bank Deposit Drops as Needed and Entering Deposits into Appropriate Accounting Programs

· Assist With the On-boarding Process of New Employees in Our ATS and On-boarding System

· Work with HR/Payroll Manager to Ensure All Time and Attendance Information is Accurate to Ensure Weekly Payroll is Submitted on Time and Without Incorrect Data

· Communicate with Corporate Offices Regarding New Vendors, Insurance Forms, Permit Information, and other Licensing and Certification Documents as Needed

Qualifications:

· 1-3 years’ experience in Catering Service Management, Catering Operations, and Catering Administration

· 1+ years’ experience in Office Administration or similar position (preferred)

· Strong computer skills: Microsoft Office products (Word, Excel, Gmail)

· Preferred experience in TripleSeat, AllSeated, ADP, Restaurant365, Toast POS, WeddingWire, The Knot, Microsoft Office. Microsoft 365

· Effective Interpersonal and Customer Service Skills

· Excellent Organization Skills With the Ability to Prioritize Multiple Tasks Simultaneously

· Excellent Oral and Written Communication Skills

The Company: Lessing’s Hospitality Group is comprised of over 100 locations throughout the Northeast and Florida. Lessing’s operates 23 wedding and catering venues, 16 full-service restaurants, over 75 corporate and academic dining centers, a historic inn, and a presidential yacht. Steeped in 135 years of tradition, Lessing’s Hospitality Group’s focus is on providing each guest and client with unique, personalized experiences and remarkable hospitality.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• West Palm Beach, FL 33401 (Preferred)

Work Location: In person