The Learning & Training Specialist is responsible for coordinating, delivering, and supporting training initiatives focused on software tools, operational processes, and continuous improvement practices across the organization. This role involves planning and facilitating training sessions, developing and updating learning materials, managing the learning management platform (HB University), tracking training effectiveness, and collaborating with teams to enhance skill adoption and operational performance. The ideal candidate is a proactive, tech-savvy coordinator with strong organizational, communication, and facilitation skills, experienced in training coordination and adult learning within a construction or project-based environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate, schedule, and deliver hands-on and virtual training sessions focused on construction software and management tools (e.g., Procore, Bluebeam, Microsoft Suite, document management systems, apps for field use, etc).
• Develop and update training materials, quick-reference guides, video tutorials, and e-learning modules tailored to our operational processes and OpEx initiatives (e.g., standardized workflows, change order best practices, RFI/submittal efficiency, etc.).
• Assist in the development, implementation, and management of the HB Mentor Program and the HB Employee Recognition & Incentive Program.
• Facilitate workshops and one-on-one support for adopting new processes, construction concepts, and continuous improvement tools to enhance team performance.
• Manage and maintain the firm's learning management platform/LMS: upload/update content, enroll users, track completion/progress, troubleshoot access issues, generate reports on training metrics, and recommend enhancements.
• Collaborate with various departments to identify software and process training needs; prioritize and plan programs accordingly.
• Track training effectiveness through feedback surveys, follow-up observations, and data from the LMS; prepare summary reports for OpEx leadership to demonstrate impact (e.g., improved tool usage leading to faster closeouts or reduced errors).
• Support onboarding by ensuring new hires complete required software/process training modules promptly.
• Stay current on software updates, features, and best practices; incorporate them into training programs to keep our team ahead in the South Florida market.
• Handle administrative logistics: booking sessions, preparing materials, sending reminders, managing calendars, and following up on action items.
• Assist with other OpEx-related learning tasks as needed to advance our roadmap goals.
  
  

Skills/Experience

Required:

• 2–4+ years in training coordination, e-learning development, LMS administration, or software training support — preferably in construction, engineering, or a project-based industry.
• Strong familiarity with construction/project management software (Procore, Bluebeam, etc.); ability to quickly learn and teach new tools.
• Experience administering a learning management system (LMS) - uploading content, managing users, reporting, etc. (specific platform experience a plus, e.g., Cornerstone).
• Excellent communication and facilitation skills — comfortable delivering engaging sessions to diverse groups (office professionals, project management teams, field superintendents, etc.).
• Highly organized with strong attention to detail; proficient in Microsoft Office.
• Ability to travel occasionally to job sites for in-person training or needs assessments.
• Valid driver’s license and reliable transportation for travel to project sites within the State of Florida.

Preferred:

• Bachelor’s degree in Education, Instructional Design, Business, Construction Management, Information Technology, or related field (or equivalent experience).
• Knowledge of construction principles or operational improvement methodologies.
• Experience creating e-learning content and video editing.
• Bilingual (English/Spanish) — valuable for supporting diverse field and office teams in South Florida.
• Understanding of adult learning principles and instructional design basics.

Work Environment:

• This is primarily an office role based out of our West Palm Beach Headquarters, with regular travel to project sites throughout the State of Florida.
• Standard work hours are Monday through Friday, 8:00 AM to 5:00 PM.
• The role involves a combination of office work and field visits, requiring adaptability to both environments.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.