Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team as a Junior Endpoint Engineering Specialist located in our Warsaw Center of Excellence office (remote).

This role reports to the Endpoint Engineering Manager and requires availability to work in the afternoons (1:00 p.m. to 9:00 p.m.) twice a week.

Position Summary:

The Junior Endpoint Engineering Specialist is responsible for supporting technologies related to computer endpoints and the delivery of operating systems and applications in physical and virtual environments. The Junioe Endpoint Engineering Specialist is an important part of the Endpoint Engineering team and is a technical role responsible for supporting operating system (OS) images and environments, building and deploying applications and patches, reporting on delivery results, and works with senior team members and application owners to update and upgrade/maintain the end user environment.

Key Responsibilities:

• Maintains, troubleshoots, and assists in designing operating system images and task sequences in Microsoft Endpoint Configuration Manager (MECM) and Intune Autopilot for a variety of physical and virtual platforms.

• Supports the configuration and management of endpoints through MECM and Intune

• Helps package and deploy applications using MECM, Microsoft's standard installer technology (MSI) and transforms (MST) using industry standard tools such as PSAppDeployToolkit and Orca.

• Helps package and deploy Intune Win32 applications and remediation scripts.

• Under supervision, manages and troubleshoots on-premises group policy and cloud-based policy (Intune) throughout the enterprise with a focus on application delivery and endpoint management.

• Performs troubleshooting on endpoint related issues using industry standard tools such as ProcMon, Process Explorer, Fiddler, and Wireshark.

• Assists in managing and configuring user profile management products such as FSLogix, CITRIX Profile Management (CPM).

• Writes and maintains scripts using industry standard scripting languages including PowerShell.

• Configures, deploys, and monitors OS and application updates through Windows Server Update Services (WSUS), MECM, Intune and other delivery mechanisms.

• Recommends and assists in implementing improvements to endpoint architecture and design.

• Documents technical processes as required and contributes to the internal team knowledge base.

• Creates and delivers presentations to various audiences assigned by the Endpoint Engineering manager.

• Appears on camera for meetings with colleagues and vendors.

• Other duties as deemed appropriate by the Endpoint Engineering manager.

Qualifications

Skills & Competencies

• Good understanding of Windows 11 Enterprise operating system features, settings, and installation.

• Familiarity with Microsoft Endpoint Configuration Manager (MECM), Intune, Autopilot, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications.

• Knowledge of Active Directory, Group Policy fundamentals, EntraID, Intune CSP’s and their use for managing user and computer objects.

• Experience with endpoint virtualization technologies including CITRIX or VMWare a plus

• Microsoft Office 365 and Intune configuration and administration a plus

• Ability to troubleshoot hardware and application configurations as it relates to workstation performance and end user experience.

• Experience with scripting languages, e.g. PowerShell.

• Experience supporting BitLocker fixed and portable disk encryption.

• Knowledgeable about BIOS functions and configuration.

• Good understanding of networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLAN’s.

• Are confident using English (C1/C2) to engage clearly and appropriately with stakeholders at all levels across the organization.

Education & Prior Experience:

• Bachelor’s degree in computer science and/or information systems or equivalent experience

• At least 2-3 years of experience in supporting Microsoft Endpoints, managed by Configuration Manager and/or third-party tools.

• Microsoft Certifications and CITRIX experience a plus.

• Experience using Visual Studio for light utility development a plus.

• Law/professional services firm experience highly desired

Other

• Be a Polish citizen living in Poland or a foreign national living in Poland with the right to work in Poland without a work permit.