Enrollment Processing Coordinator
Florida Atlantic University
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Position Summary:
Florida Atlantic University is seeking an Enrollment Processing Coordinator - Boca Raton, FL
Responsibilities:
Review and input data from domestic and international transcripts into Student Information System using Optical Character Reading software and/or data entry.
Review and input SAT/ACT/AP/AICE/IB data.
Ensure data accuracy and integrity to support internal operations and external reporting requirements.
Match documents or test scores to the correct students' files.
Export and upload student records to the university’s document management system (e.g., OnBase).
Draft and maintain professional email correspondence for timely and effective communication with applicants, university departments, and external partners, including the Registrar’s Office, University Advising, and Parchment.
Resolve complex student inquiries and cross-department issues that require troubleshooting.
Identify trends and provide actionable recommendations for process improvements. Assist with testing applications or other new technology.
Participate in regular training on Slate CRM, Optical Character Recognition software, Document Imaging and LinkedIn Learning for professional and skill development.
Participate in a handful of recruitment events, front lobby operations, phone coverage, and prospective student inquiries as needed to ensure positive applicant experience.
FAU Benefits and Perks
If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:
- Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
- State retirement options including tax-deferred annuities and Roth 403(b) plans.
- State employees Public Service Loan Forgiveness (PSLF) program.
- Sick Leave Pool Program.
- Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
- Paid Community Engagement Volunteer Service Day
- Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php
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Minimum Qualifications:
A bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or a master's degree from an accredited institution in an appropriate area of specialization required.Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Strong analytic and interpretation skills.
The ability to stay focused in a fast-paced environment, critically think and troubleshoot, as well as attention to detail are critical in this position.
The ability to craft professional email communication to follow up with applicants and co-workers is essential.
Salary:
$21.14 per hour.College or Department:
Undergraduate AdmissionsLocation:
Boca RatonWork Days and Hours:
Monday - Friday, 8am - 5pm. Occasional weekends and nights required.Application Deadline:
2025-08-28Special Instructions to Applicant:
APPLICATION DOCUMENTS REQUIRED:Resume
Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.