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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager III - Teaching Kitchen Operations

Location

Cleveland

Facility

Community Health and Wellness Center

Department

NI Administration-Neurological Institute

Job Code

T31030

Shift

Day/Evening/Night/Weekend

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Program Manager III, you will oversee the operations and ongoing management of the Community Teaching Kitchen at the Langston Hughes Community Health and Education Center while developing systems and processes that ensure efficient daily operations. In this role, you will manage the kitchen schedule, coordinate shared medical appointment activities, maintain safety standards, order and monitor supplies, and serve as the primary liaison with leadership teams utilizing the space. You will collaborate with internal departments and community partners, provide coaching and mentorship to staff, and participate in budget planning and management to support program goals and ensure the successful operation of the teaching kitchen.

A caregiver in this role works Monday through Friday from 8:00 a.m. -- 5:00 p.m. with one Saturday shift per month and two evening shifts per month as needed.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.

• Serve as a liaison with all levels of the organization and outside the community.

• Manage multiple priorities and projects with competing deadlines.

• Allocate time to meet completion requirements.

• Serve as a coach and mentor for other positions in the department.

• Review and monitor adherence to Human Resources policies and corporate compliance procedures.

• Teach Kitchen facility management and coordination of programs, staffing, scheduling and resources.

• Collaborate with clinicians, educators, patients, community members and other stakeholders to ensure effective program implementation and execution.

• Maintain food safety and sterilization standards.

• Adherence to healthcare safety and infection-prevention standards.

• Oversee facility inspections and food service regulatory compliance.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and five years of related experience

• OR Master’s Degree and four years of experience

• Knowledge of statistical and financial analysis, primary research and business plan development

• Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

• Master’s degree

• Healthcare settings

• Experience in dietetics, culinary arts, nutrition services, or hospitality services

• Background in food service management, dietary services, and/or nutrition programs

Physical Requirements:

• Ability to communicate and exchange accurate information.

• Ability to perform work in a stationary position for extended periods.

• Ability to work with physical records or operate a computer or other office equipment.

• In some locations, ability to travel throughout the hospital system.

• In some locations ability to move up to 25 lbs.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.