What You’ll Do:
· Coordinate all aspects of group room reservations from contract to departure
· Manage group room blocks, rooming lists, cut-off dates, and inventory changes
· Serve as a key liaison between Sales, Reservations, Front Office, Events, and Accounting
· Track group pick-up, forecasting, and reporting data
· Assist with group confirmations, pre-arrival planning, and VIP arrangements
· Ensure accurate billing, routing, and group folios
· Maintain organized and accurate group files and records
What We’re Looking For:
· Experience in group reservations, sales coordination, or hotel operations preferred
· Luxury resort or wellness hospitality experience strongly preferred
· Exceptional organizational skills and attention to detail
· Strong communication and collaboration skills
· Proficiency in hotel systems (Resort Suite or similar preferred) and Microsoft Office
Guest-focused, professional, and adaptable in a fast-paced environment