Summary:

As Sr. Specialist, HR Technology you are responsible for evaluating, implementing, and supporting technology solutions that enable Human Resources business partners to deliver a great candidate and employee experience. Oracle HCM Cloud and related products are key components of our HR transformation at ADT. You will also be responsible for ensuring our HR and Payroll cloud technology business processes are running optimally.

Duties and Responsibilities:

• Develop a solid partnership with your HR and Payroll partners to understand their goals so you can recommend how to leverage technology to streamline business processes. You are the liaison between IT and business partners.
• Plan, direct, or execute the activities for defining requirements through designing, configuring, and implementing solutions within Oracle HCM Cloud, Integrations, ADP and Kronos with limited direction.
• Sustain and manage relationships with vendors who provide technology and consulting related to our platforms and projects.
• Work with your team and business partners to anticipate how business strategy or policy changes will impact systems and processes.
• Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop.
• Analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, while maintaining high service levels for the user community with limited direction.
• Continuously strive to improve business partner and user support through high level guidance to the Help Desk and support for IT initiatives to address service issues.
• Execute the activities for defining requirements through designing, configuring, and implementing solutions within applications including Oracle HCM Cloud (Incl OTL, Core HR and ORC), Integrations, ADP, etc.
• Serve as project manager for technology initiatives, leading cross-functional teams in translating business needs and technology directions into product definitions and programs.
• Deliver clear communication on status, timing, and deliverables to leaders, team members, stakeholders, etc.
• Recommend and manage standard testing procedures for system changes and scheduled cloud software updates.
• Performs system configurations and maintenance as needed in various platforms.
• Maintains system and program administration documentation, as required.
• Reviews production issues and assists with escalated troubleshooting with limited direction.
• Identifies trends in issues and recommends long-term solutions.
• Adheres to SOX compliance processes and system audit requests.
• Always represents the Company in a professional manner.
• Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the public.
• Performs other duties as necessary.

Skills and Competencies:

• Strong understanding of HR business processes and best practices across the employee lifecycle.
• Analytical mindset with ability to interpret data, identify trends, and troubleshoot system issues.
• Demonstrated ability to translate business requirements into effective technical configurations and process improvements.
• High attention to detail and commitment to data accuracy and integrity.
• Ability to create and maintain system documentation, process maps, and user guides.
• Conceptual thinking, problem solving, and process improvement.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field.
• 5-7 years of experience supporting or implementing HR systems, with at least 4 years in Oracle HCM Cloud.
• Hands-on experience in one or more Oracle modules (Core HR, Time and Labor, Recruiting, Compensation, Absence and Benefits Administration) a plus.
• Strong understanding of HR business processes and data structures.
• Proficiency in Oracle HCM reporting tools (OTBI, BI Publisher, HCM Extracts).
• Proficiency in Excel.
• Experience with fast formulas and workflow configuration preferred.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Strong communication skills and ability to collaborate across functional teams.
• Oracle HCM certification(s) a plus.

Preferred Qualifications:

• Experience with Oracle Recruiting, Core HR (including Workforce Comp), Oracle Time & Labor.

Working Conditions:

Physical Requirements:

• Sit (Continually=67-100% of workday).
• Standing, stooping, lifting, climbing, crawling both inside and outside in various weather conditions.

Communication Skills:

• Writing, Talking/Hearing on the phone (Continually=67-100% of workday).

Environment Requirements:

• Remote/Home office (4 days in the office).

Travel:

• No travel required.

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As Sr. Specialist, HR Technology you are responsible for evaluating, implementing, and supporting technology solutions that enable Human Resources business partners to deliver a great candidate and employee experience. Oracle HCM Cloud and related products are key components of our HR transformation at ADT. You will also be responsible for ensuring our HR and Payroll cloud technology business processes are running optimally.